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Service Updates

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Zimbra 5 Emails

Zimbra5 Upgrade

April 22, 2021

**COMPLETED**

We are upgrading the secure certificates on Zimbra5 on 23-04-2021 between 10:30-12:00.

At sometime between this timeframe you will not be able to access your mailbox until the new certificate has deployed.

Once the upgrade has been completed will will update this service page.

Zimbra 4 Emails

**COMPLETED**

We are upgrading the secure certificates on Zimbra4 on 23-04-2021 between 10:30-12:00.

At sometime between this timeframe you will not be able to access your mailbox until the new certificate has deployed.

Once the upgrade has been completed will will update this service page.

Websites

Due to a major DNS management error on our domain registrar ‘123-REG’, https://www.123-status.co.uk. We are not able to change any DNS entries on certain domains. Due to the implications, and the fix has still not been resolved with ‘123-REG’, we have made a conscious decision to migrate all domains to a more robust registrar ‘GoDaddy’. During the migration process there may be some downtime, we hope to minimise this as most of the migrations will take place out of hours. Should you have any questions or concerns please email support@fountaindigital.co.uk.

Websites

Due to a change in Facebook's algorithm and privacy settings, all Facebook feed widgets now require an admin to sign into the third party app. As a result, all existing Facebook feeds are displaying blank until a page admin has been signed in. We are now in the process of adding admins to the apps.

All Updates
Zimbra 5 Emails

**COMPLETED**

We are upgrading the secure certificates on Zimbra5 on 23-04-2021 between 10:30-12:00.

At sometime between this timeframe you will not be able to access your mailbox until the new certificate has deployed.

Once the upgrade has been completed will will update this service page.

Zimbra 4 Emails

**COMPLETED**

We are upgrading the secure certificates on Zimbra4 on 23-04-2021 between 10:30-12:00.

At sometime between this timeframe you will not be able to access your mailbox until the new certificate has deployed.

Once the upgrade has been completed will will update this service page.

Websites

Due to a major DNS management error on our domain registrar ‘123-REG’, https://www.123-status.co.uk. We are not able to change any DNS entries on certain domains. Due to the implications, and the fix has still not been resolved with ‘123-REG’, we have made a conscious decision to migrate all domains to a more robust registrar ‘GoDaddy’. During the migration process there may be some downtime, we hope to minimise this as most of the migrations will take place out of hours. Should you have any questions or concerns please email support@fountaindigital.co.uk.

Websites

Due to a change in Facebook's algorithm and privacy settings, all Facebook feed widgets now require an admin to sign into the third party app. As a result, all existing Facebook feeds are displaying blank until a page admin has been signed in. We are now in the process of adding admins to the apps.

Websites

You may find your contact forms have changed look slightly and the email submission you're receiving may look slightly different too. Please don't be alarmed, we are in the process of upgrading and migrating your website forms to ensure maximum efficiency and security.

eCommerce

eCommerce stores using the ECWID platform experienced a site wide outage. The issue has now been solved and stores should be back up and operational again.

Zimbra 4 Emails

**COMPLETED**

We are upgrading the secure certificates on Zimbra4 on 23-04-2021 between 10:30-12:00.

At sometime between this timeframe you will not be able to access your mailbox until the new certificate has deployed.

Once the upgrade has been completed will will update this service page.

Zimbra 5 Emails

**COMPLETED**

We are upgrading the secure certificates on Zimbra5 on 23-04-2021 between 10:30-12:00.

At sometime between this timeframe you will not be able to access your mailbox until the new certificate has deployed.

Once the upgrade has been completed will will update this service page.

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eCommerce

eCommerce stores using the ECWID platform experienced a site wide outage. The issue has now been solved and stores should be back up and operational again.

Websites

Due to a major DNS management error on our domain registrar ‘123-REG’, https://www.123-status.co.uk. We are not able to change any DNS entries on certain domains. Due to the implications, and the fix has still not been resolved with ‘123-REG’, we have made a conscious decision to migrate all domains to a more robust registrar ‘GoDaddy’. During the migration process there may be some downtime, we hope to minimise this as most of the migrations will take place out of hours. Should you have any questions or concerns please email support@fountaindigital.co.uk.

Websites

Due to a change in Facebook's algorithm and privacy settings, all Facebook feed widgets now require an admin to sign into the third party app. As a result, all existing Facebook feeds are displaying blank until a page admin has been signed in. We are now in the process of adding admins to the apps.

Websites

You may find your contact forms have changed look slightly and the email submission you're receiving may look slightly different too. Please don't be alarmed, we are in the process of upgrading and migrating your website forms to ensure maximum efficiency and security.