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Business
Telephone
Solutions

The voice of the people!

Hosted voice solution has been designed to be easy to use. FD VOX has turned traditional telephony on its head by offering a transparent pricing structure with a flexible contract.

Each extension supports 5 concurrent calls and every feature below is available without the need to unlock with a costly license.

If your business is looking for a reliable telephone system built by “IT Technicians” then you’re in the right place!

FEATURES
Security
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Restricted access to extensions, Only authorised users can register

Call Screen and Call block
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Fed up with nuisance calls? Screen calls, block numbers & country codes.

Missed calls
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Missed call alerts can be emailed directly to you.

Call pickup (intercept)
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Pickup another ringing extension from your own handset/phone.

Call handling
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Call forward to another number always, when busy, unreachable & no answer. Follow me service to track you down wherever you are.

Corporate directory
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All of your global contacts in one place. Inbound caller ID lookup turns a number into a name. Click a number to call a contact.

Holidays
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Program your public holidays can a year in advance . You can have a dedicated message advising your company is closed for the Public holiday.

Call recording with stop/start
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In call stop/start recording, this is a requirement for PCI DSS compliance when taking credit/debit card details over the phone.

Professional voice over
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Bespoke on hold music, auto attendant and voicemail greetings. Additional charge applies.

Hot Desking
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Not enough desks or you work from different locations? No problem, you can now login  with any extension number from wherever you are.

Music on hold
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Use your own marketing music on hold.

Call waiting
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Allows a second incoming call. There is an audible beep and a notification on the LCD display of the handset.

Caller number display
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Unless withheld all incoming calls show the caller number display as standard.

Top handset brands
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Cisco, Gigaset, Panasonic, Snom and Yealink

Call announcement
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Play the incoming caller a message or greeting.

Handset auto provisioning
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All of the handsets we provide are plug and play.

Conference room
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Manage your own conference room. The moderator can control participants. Kick & Mute.

Simplified Dashboard
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A fresh, simplified area offering the system overview, rapid call forward and balance remaining (prepaid).

Emergency calls
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Not all providers offer this. We Do!

Operator panel
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With our Operator panel you can see who is on a call and have the ability to transfer a call using ‘drag and drop’.

Voicemail with auto attendant, enhanced voicemail now includes an auto attendant option. This is perfect for out of hours services or emergencies. For example “Please leave a voicemail or Press 1 to speak with an emergency Plumber”.

Call Statistics
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Better than ever and a true companion to your business analysis. Time to answer, average length of call, extension summary, calls per hour, week and month

Why Use Anyone Else?
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Always do your homework with any telecoms provider, with FD VOX we are completely transparent in our pricing structure.

Any of these issues below sound familiar?

  • ‍Rising costs of maintaining on premise telephony systems.
  • Maintenance problems due to an ailing communications system.
  • Difficulty finding the skills and expertise necessary to maintain legacy systems.
  • Costly repairs and extended downtimes.
  • Problems with locating replacement parts as necessary.
  • Complexities associated with adding employees to the system.
  • Fear of system failure caused by an outdated on premise PBX system.
  • Trouble with in-house system modifications as your business needs fluctuate.
  • Communications problems from multiple on premise PBX systems across locations.
  • Difficulty meeting the needs of mobile and remote workers.

We can revolutionise your telephony system with FD VOX. Your voice of the people!